Data Processing
When you visit our website, make a purchase, subscribe to updates, or request discounts, we may ask for information such as your name, email address, phone number, and shipping address. We may also store details about your selected products, order specifics, dates of purchase, and payment.
We use this data for the following purposes:
- To process your orders, sell, and deliver products to you.
- To send newsletters, updates, and special offers.
- To provide discounts on our products.
- To communicate with you regarding your orders.
We may also collect data such as your IP address and the pages you visit on our site to analyze website usage and ensure security.
For marketing purposes, we may share your data with third-party services like MailChimp (https://mailchimp.com), which process your data in strict accordance with our instructions.
Legal Basis for Data Processing
We process your personal data on the following grounds:
- Your purchase of our products (the basis is the fulfillment of the contract, including necessary steps before the contract is concluded).
- Your explicit consent to the processing of your data (basis: consent).
- Our legitimate business interests (basis: legitimate interest).
The duration of data processing depends on its purpose and applicable technologies (such as cookies). For instance, personal data related to your purchases will be processed for 90 days from the order date. Marketing data may be kept for up to 2 years to keep you informed of our latest offers. Data related to discounts received during registration will be stored for 6 months.
The terms under which third parties process your data are governed by their policies, not ours.
Your Rights
You have the right to:
- Be informed about the source of your data, its storage location, the purpose of processing, and the entity managing the processing.
- Request access to your data, including details about who your data may be shared with.
- Access your personal data. You can ask us if we are processing your data and request a copy of it. We will respond within 30 days.
- Object to the processing of your personal data, providing a valid reason.
- Request the modification or deletion of inaccurate or unlawfully processed data, with a valid reason.
- Protect your personal data from unauthorized processing, accidental loss, or destruction.
- Limit the processing of your data when you consent to it. This limitation could apply to data processing duration or scope.
- Withdraw your consent to data processing at any time. However, if the processing is based on fulfilling an order (e.g., delivering products), you cannot withdraw consent without disrupting the service.
- Understand how automated decisions are made based on your data, and be protected from decisions that could significantly affect you if made by software alone.
If you are in the European Union or countries like Iceland, Liechtenstein, Norway, or Switzerland, you also have the right to:
- Receive information about the retention period of your personal data or how this period is determined.
- Request the modification or deletion of your personal data or object to its processing.
- Learn the source of your data, especially if it was not provided directly by you.
- Be informed of the legal basis for providing your personal data (e.g., legal requirement, contract necessity).
- Transfer your personal data.
- Restrict the processing of your data as per European Union laws.
- Avoid decisions solely based on automated processing.
- File a complaint with the appropriate data protection authority.
Cookies
Cookies are small pieces of data sent from our website and stored on your browser or device. These cookies help us remember your login details, preferences, selected products, and provide statistical or marketing data.
When you return to our website, cookies help you avoid re-entering your password or selecting items again. They make your experience more personalized and help us improve our services.
Most browsers automatically accept cookies, but you can change your settings. However, if you disable cookies, some website features, including product ordering, may not work.
We use the following types of cookies:
- Technical Cookies: Essential for website functionality (e.g., saving selected items and completing payment).
- Functional Cookies: Remember your login details, preferences, and language settings for a more convenient experience.
- Marketing Cookies: Personalize your experience by suggesting products based on your interests.
We allow third parties to place cookies on your device for marketing purposes. This data is processed by these third parties according to their privacy policies.
Our website uses Google Analytics to help us understand website usage. Google Inc. processes this data, and it is stored on servers in the United States. Google is the data controller, while we are the data processor.
Security
We take the protection of your personal data seriously. We use appropriate measures to ensure its security and limit access to it.
Links to Other Websites
Our website may contain links to third-party websites, including social media platforms. We are not responsible for how these websites process your personal data, so we recommend reviewing their privacy policies.
Contact Us
If you have any questions or wish to remove your data from our mailing list or other databases, please contact us at: [email protected]